Okay, so I’m not an “A-list” blogger. But I’ve been at it long enough that I’ve earned the right to call in a favor now and then. My web analytics tell me that there are at least 100 people who care enough to let me into their e-mail boxes before deleting me. So I’m going to go all Chris Brogan on you (I mean that in a nice way) and talk to you directly and ask you to be part of my community and talk to me.
If nothing else, do it because you feel sorry for me. My CEO at ITSMA, Dave Munn is looking for stories about how marketers have come up with innovative ways to actually do things better during these tough times. And he wants me, Mr. Research, to find them. Now we do have some research data about the impact that the recession is having on marketers and actions they are taking. And we have lists of marketing best practices that we can rattle off.
But we’re looking for something more human. We need stories.
I’m taking up your time with this because I’m also looking for these stories to be in context. This has been an awful year for a lot of people. I don’t know a friend who hasn’t experienced some kind of loss—whether it be layoffs or job cuts. (Most of my friends are or recently were in journalism.) So I’m looking for two things: stories about ways to do things better and stories about how you’ve kept your sanity and sense of humor at work during these times.
I’ll give you our working proposition: This recession is part of a trajectory that began in 1999, when the dotcom crash set us on a course of cost cutting that seemed temporary until last Fall. Until last Fall, I think many of us thought that somehow those wonderful days of the 90s were going to return: Fat bonuses, full staffs, discretionary options. But now we know that the sense of the temporary that had us looking back to 1998 for our definition of normal is gone for good. Worse, the fat that existed in 1999 did not exist last Fall when companies made more big cuts on top of all the incremental cuts we’ve seen over the years.
The “new normal” as Dave calls it, is one of very small marketing staffs and a network of offshore support. On the one hand, it’s depressing. But there’s also something perversely liberating about it. We can shake off the sense of limbo that comes with the expectation of regaining past losses. We can stop waiting now. And there’s some comfort in that.
And there’s something positive in the idea that we can view this as a clean slate to do things differently. We won’t have the resources of the past anytime soon, so we can look for new ways to do things.
Social media is one new way. Many of the tools are free so the time we devote to them becomes the thing that we need to innovate on and improve.
How are you doing that? What else are you doing to improve marketing? How are you surviving these times?



Chris,
I don’t know if my story counts. I’m a solopreneur, so I’m not in an office environment. Still, in Q1 of this year, my business took a major hit. One of my key clients lost their primary account and – with it – the bulk of their income. Another project I was working on – a start-up – went south due to funding that fell through. And then my third cornerstone client pulled back on the project I was doing in order to reallocate budget to a piece of business that was closer to their core business and less of a risk.
Although I never succumbed to full-on panic mode, it was a very scary time. Things are still a bit rocky for me, but they are also starting to “break open” in many areas that are – truth be told – far more exciting to me than the work I lost at the beginning of the year.
There are three reasons I’m sitting here, on the cusp of a couple great projects:
1. I didn’t slow down on my marketing one bit
2. I took the opportunity to reposition myself in new markets
3. I dove into the social Web with both feet
I spent Q1 and Q2 working very hard on rethinking what I have to offer, how I want to brand myself, and who my perfect client is. I’ve also put in a lot of hours on content marketing (via the Savvy B2B Marketing blog and other venues) and networking with all the fabulous people I’ve had the chance to meet through online communities like blogs, LinkedIn, and twitter.
Though I can’t say with certainty where I will be a year from now, I have no doubt that it will be 100 times better than where I was a few months ago … not because I’ll have more work, but because I’ll have better work & a better sense of myself and my business. If I’d have kept on working at 100 mph, I might not have taken the time to rethink my direction; so – the Q1 slow down is, in my eyes, something of a blessing in disguise.
Hope this helps out with your search for stories. Thanks for inviting the commentary & good luck!
Great thoughts. Thanks for the reply.
Any time. Thanks for posing the question.
Have a great weekend!